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FAQ

FREQUENTLY ASKED QUESTIONS


Do you have showrooms?

Yes, see Contact Us for location and opening times.
We have a large on-site car park. Not all ranges on this website are on display, therefore please phone before making the journey.

Are you an established company?

Yes, we are a family owned and managed company established in 1996 with on-site manufacturing.

Do you specialise?

Yes, we are specialists in quality solid wood furniture for the home, we do not offer wood effects, cane, three piece suites or sofas etc.

Do you hold stock?

We have large warehouse facilities, but can only keep most popular selling ranges on stock. Please refer to the product details for delivery times.

Why do you charge for delivery?

We do subsidise the delivery cost, but nothing is FREE, so we do not inflate the product price.

Can I return the goods?

Yes, you have up to seven days after delivery to notify us.

What if I can find it cheaper?

It is unlikely, many of our suppliers/manufacturers modify their standard specification to our criteria, so along with our other priorities, we do not enter into price cutting.

How will furniture be received?

It will be boxed and subject to reasonable access, placed into the room of your choice.

What about packaging and empty boxes?

You will need to retain these in case you need to return the contents to us. If carefully folded flat, they will require minimal space.

Is the furniture guaranteed?

Yes, we give a twelve month guarantee against manufacturing faults, structural or stability.



The above are brief answers to your questions, please refer to our Terms and Conditions for full details.